Terms & Conditions

  • ·       If you are making this booking on behalf of a group, it is your responsibility to make your group aware of the terms and conditions and to practice safe sauna use.

    ·       Alcohol and nudity are not permitted in the sauna. HotBox operators reserve the right to refuse admission to intoxicated persons.​

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    ·       Children under the age of 12 are not permitted to use the sauna. Between the ages of 12-16 years, children must be accompanied on a 1:2 ratio and supervised by an adult at all times.
    A waiver/must be signed by the parent/guardian of any person falling within this age category.

    I/We …………………………………(full name) are the Parent/Guardian/Adult Family Member (please delete accordingly) of ………………………………. (minors full name) and sign to accept that we take full responsibility for the above named minor during the Sauna hire use

     

    ·       You must be 18 years old to attend shared sessions.

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    ·       Jewellery should be removed before entering the sauna to prevent burning.

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    ·       You must not use the sauna if you:

    o   suffer from high or low blood pressure or any heart or circulatory disorder or suffer from epilepsy or diabetes;

    o   are pregnant; or

    o   are prone to dizziness or fainting.

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    ·       All persons using the cold plunge/ cold showers / pail shower do so at their own risk. It is your own responsibility to ensure that you can handle being exposed to the cold temperatures.

     

    ·       Exposure to hot equipment, slippery surfaces and hot/cold temperatures is done so at your own risk

  • ·       Sauna etiquette must be adhered to at all times. This includes;

o   Washing feet in the bucket provided before entering the sauna

o   Sitting on a towel at all times

o   Staying in the sauna for no longer than 20 min at a time (we recommend 5-15 min sessions)

o   Gently pouring water onto the sauna stove; drizzle, don't dump water

o   Only pouring the provided 'sauna water' on the hot stones

o   Not touching any part of the stove

o   Entering and exiting in a safe manner

o   Keeping access points clear to allow other users to exit safely and swiftly if needed.

o   Getting changed within your booked time slot if you would like to use the changing room.

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·       Do not sit in the hot tub for more than 20mins at a time (we recommend 10-15mins).

·       Be aware that the sauna and cold plunge are accessed via steps

 

·       Take care around the fire pit – sauna operators will handle firewood/ kettles etc for your own safety.

  • All belongings left on site are at your own risk.

·       HotBox operators reserve the right to refuse admission for any reason that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission.

Refund Policy

For sauna sessions and events

  • In the unlikely event that we cancel a booking, you will be notified by email/mobile and refunded.

  • We do not refund “no shows”. You may cancel your booking up to 48 hours in advance which can be done by letting us know via the contact page on our website citing your booking order number.

  • HotBox operators reserve the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission.

For goods

Go to our Apparel page for refund policies related to goods.

FAQs

Facilities
We have a wood fired sauna and hot tub accompanied by a cold plunge, cold showers and an area to relax by the firepit. We provide tea for all sessions. There are also changing rooms and a compost toilet on site.

Please be mindful that we are an off grid spa so any running water is cold and lighting is solar powered.

What to bring
Your swimwear and 2 towels - one to dry yourself and one to sit on in the sauna. It's a good idea to bring a warm robe or coat and sandals too as the ground is stony.

How does it work?
Every weekend we run a 2hr session that is bookable per person (seating a max of 10 people). During this time you can alternate between the sauna and hot tub, cool down in the plunge or cold showers and relax by the firepit. This is a self led spa so how you spend your time is up to you.

Who can use HotBox?
Ideally we regard HotBox as an adult experience. However we do allow children of 12 years and over to join in any PRIVATE session as long as they are accompanied by an adult on a 1:1 ratio. We do not allow any under 18's in class or social sessions.

If you are pregnant or have any health issues, please refer to our terms & conditions above.

How many can use the facilities at a time?
For shared sessions we limit our group sizes to 10 people to offer the best experience to you and your fellow bathers.

If you would like to rent the space privately for a smaller or larger group, we can absolutely do this. Just drop us an email and we will cater a session around your needs.